FREQUENTLY ASKED QUESTIONS

Q&A

DO YOU CHARGE BY THE HOUR OR THE JOB?

We currently charge by the job. There will be a very descriptive scope of work included in your quote of the all services being done on the property.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all forms of payment methods. Card, Cash, Check.

DO YOU REQUIRE A DOWN PAYMENT?

We only require a down payment on last minute scheduled services.

DO I NEED TO PROVIDE YOUR TEAM WITH MY OWN CLEANING EQUIPMENT OR SUPPLIES?

We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

WHY WILL MY INITIAL CLEAN BE MORE EXPENSIVE THAN MY OTHER REGULARLY SCHEDULED SERVICES?

We have found that the first cleaning service brings a home up to a specific standard and Maid In The City is committed to upholding that standard. That’s why our initial cleaning may take longer and cost a little more than the rest of your services. We need the extra time to properly begin the process of eliminating mildew, soap scum, dust, and dirt from your home. Please feel free to fill out our quoting questionnaire here on our website for a free quote!